1. Digitization of the patient's transport request (for each single ward).
2. Input the patient's name, next to the personal data and the ward of departure.
3. The operation centre receives and accepts the web request.
4. According to the operators' geolocation, the transport is assigned to the operator closest to the departure department.
5. The worker receives a notification on the app (all operators are equipped with smartphones) and takes charge of the transport.
6. He reaches the ward's entrance, he scans the NFC TAG and starts the transport.
7. He picks up the patient and goes to the patient's destination ward.
8. The patient's transport is always tracked and the hospital facility knows in real time where the patient is, the route and the floor.
9. Each ward and each floor is tagged.
10. In the event that the operations center is closed, an automatic pilot is activated which manages the requests that are always forwarded by the departments to the supervision operators.